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Why US?


Not all plumbing companies are the same. Here are just a few of the reasons our clients continue to call on the Smell Good Plumbers when they need plumbing service.

 

Timely Service
We know your time is valuable. When you schedule an appointment with Austin Plumbing, we give you a guaranteed arrival appointment time. This means no more wasted hours waiting around for someone to show.

 

True 24-hour service
At Austin Plumbing, our phones are answered 24 hours a day, 365 days per year by an actual team member of our company, not an answering service. We don't even own an answering machine or voicemail system! Day or night, you can always reach a knowledgeable service advisor who can dispatch a technician.

 

"Warehouse on Wheels"
We know you're busy and don't have time for multiple appointments to get a repair done. That's why we stock our trucks with thousands of the most commonly needed plumbing parts. We can repair just about any plumbing system on the first trip—which saves you time and money.

 

Straight Forward Pricing™ System
Our technician will perform a thorough diagnostic analysis of your plumbing concern to determine what is wrong, what the repair options are, and what caused the problem. He will then discuss with you all the possible solutions and provide you a price in writing before the work begins so you can choose the best repair for you, your home, and your budget.

 

Respect for You and Your Home
Our technicians wear shoe covers, put down drop cloths and carpet runners when necessary, and clean up thoroughly when finished. We guarantee you the peace-of-mind that your home will be left in the condition it was before we arrived.

 

Free Safety Inspection with Every Service Call
Regardless how small the service, our technicians will take the time to do a complete safety inspection of your plumbing system.

 

Annual Maintenance Club Memberships
When you become a member of our Diamond Club, you'll receive free yearly maintenance and inspection of over 150 different plumbing components to ensure your plumbing system is operating at maximum efficiency. Club membership also entitles you to discounts on service.

 

The Best Warranties and Guarantees
At Austin Plumbing, we have the best warranties and guarantees in the business on repairs and replacements performed by our technicians, and we provide them in writing! We guarantee your complete, 100% satisfaction!

 

Several Payment Options
We offer convenient and affordable payment options, including financing for larger jobs!